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At Interpreter IO, we are continuing to see rapid growth. The growth in the market size of interpreter services is a key driver.

When calculating the market size, most of the industry expert organizations look to the size of the overall language services market and the extrapolate to the interpreter services market. The market for language services according to various sources in 2018 was estimated at around US$50 Billion. Interpreting services is estimated to account for approximately 15% of that market. The drivers for this huge market and the associated growth are driven by internationalization. 

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We find that there are a number of authoratative sources for the market size of interpreting. Nimdzi insights is a great source.

Technology allows clients to be connected to skilled interpreters and enhancing their customer experience.

Interpreter Services for Call Centers

Call centers across industries need access to help non-English speakers communicate. 

Some of the key industries in North America are:

  • Airlines and Transportation
  • Banking and Financial Services
  • Health Care
  • Travel and Tourism
  • Financial Services and Insurance
  • IT Services
  • Telecommunications
  • Utilities

Call Center Interpreting Service

Our complete on-demand call center interpreting solutions are integrated to your call center technology allowing the simplicity of supporting your non-English speaking stakeholders. We provide you with toll free number specifically for your business. Alternatively, your customer service agents can connect to our interpreters after they realise that they need assistance with a foreign language speaker.

Interpreter IO is the trusted interpreter management software platform. Clients use our software to manage their interpreter services. In many cases they need assistance from interpreters for overflow services.

Interpreter Jobs

In March 2025, we will begin accepting applications from qualified interpreters. You must be a qualified interpreter to provide interpreter services through Interpreter.IO  

The majority of the work will be for over the phone interpreting (OPI) and video interpreting (VRI) services. In addtion to languages other than English, our clients also seek additional support for ASL, BSL, Auslan and other sign languages.

Please do not apply until March 2025. More details will be coming.